FAQs

1. What is J.HINTON? J.HINTON is a brand store offering a wide range of t-shirts, caps, and hoodies.

2. Do you offer free shipping? Yes, we offer free shipping on all t-shirts within united state.

3. How long will my order take to arrive? Orders are processed within 1 business days and delivered in 3-4 business days.

4. Can I track my order? Yes, once your order is shipped, you will receive a tracking number via email.

5. What is your return and exchange policy? Returns and exchanges are accepted within 30 days with a receipt and tags.

6. Do you ship internationally? Currently, we offer free shipping only within united state. International orders are subject to standard shipping rates.

7. What payment methods do you accept? We accept major credit cards, PayPal, and other secure payment options.

8. How can I contact customer service? Our customer service is available 24/7. You can contact us at cs@jhintoncollections.com or Ph: 877.544.6866.

9. Do you offer custom designs? Yes, we offer custom designs for bulk orders. Please contact us for more details.

10. Where can I find sizing information? Sizing information is available on each product page under the "Size Guide" section.

11. How do I care for my t-shirts, caps, and hoodies? Care instructions are provided on the product labels and on our website under the "Care Instructions" section.

12. Do you offer gift cards? Yes, we offer gift cards in various denominations. They can be purchased on our website.

13. Are your products eco-friendly? We strive to use sustainable materials and practices in our production. Please refer to our "Sustainability" page for more information.

14. Can I change or cancel my order? Orders can be changed or canceled within 1 hours of placement. Please contact customer service for assistance.

15. Do you have physical stores? Currently, we operate online only, but stay tuned for updates on potential physical store openings.